Privacy Policy

We take your privacy seriously and committed to protecting it. We treat all information as private and confidential. This applies to all correspondence received from you and information collected about you. This privacy policy explains how we operate, collect, handle and protect your information. This policy should be read together with our terms of engagement.
By providing us with your personal information, you acknowledge and agree that the information we collect will be handled in accordance with this privacy policy. If you do not agree with any part of this privacy policy, you must not provide your personal information to us.

1. We, our, or us refers to:
a. Steve Buckley
b. ForceXVelocity Limited (FXV) and its employees and representatives
2. Personal information means:
a. Information or an opinion about you, from which your identity can be reasonable ascertained or as otherwise defined by applicable privacy law including information collected about your individual preferences. It doesn’t not include information that is anonymous.
b. Health information such as medical conditions, injuries or disabilities.

Collecting personal information
3. We collect personal information for the following reasons:
a. To obtain an understanding of your needs so we can provide you with appropriate advice and services.
b. To respond and resolve your requests, questions, comments and queries.
c. To provide you with services, service information and schedule information.
d. To manage our services including billing.
e. To gather information on our services with a view to improve services.
f. To ensure proper function of the website and online software.
g. To contact you’re a nominated person in the case of an emergency.
h. Any purpose for which you have consented.
4. The internet is not a secure environment and we cannot provide absolute assurance that your personal information will be secure at all times. Transmission of your personal information over the internet is at your own risk and we recommend entering personal information in a secure environment.

Personal information held
5. The information collected depends on the engagement of services and may include your:
a. Full name
b. Preferred name
c. Date of birth
d. Gender
e. Phone number
f. Email address
g. Address
h. Occupation
i. Injuries and relevant conditions or factors (past and present)
j. Training goals and time frames
k. IP address and/or other device identifying data
l. Nominated person to contact in case of an emergency
m. Opinion in relation to any of our services
n. Any other information that is relevant for us to provide services to you.

Sensitive information
6. We only collect information where it is reasonably necessary for our services and you have explicitly consented. This may include injury information, health information and medication you take.

How personal information is collected
7. We endeavour to collect information directly from you. This may take place but is not limited to when you complete a form, survey, via our website, Facebook, email, phone call, verbally or text message.

Using personal information
8. We will not sell, distribute, rent, licence, disclose, reveal, share or pass your personal information on to any third parties, other than in accordance with this privacy policy and to those who are contracted to us to keep personal information confidential.
9. We may disclose personal information to our consultants, contractors, agents or suppliers so they can provide you with products or services on our behalf or help us provide you with the requested products or services including contacting you in relation to the products or services; when conveying information to a responsible person, emergency contact, physician or health care provider when you are incapable or cannot communicate, unless you have requested otherwise.

Storing personal information
10. We store your personal information in paper-based forms, email databases and electronic databases.
11. We take all reasonable and appropriate steps to protect your personal information from misuse, interference, unauthorised access and disclosure. This includes:
a. All staff maintain confidentiality
b. Implement document storage security

12. We may use your personal information to identify a service that you may be interested in and contact you time to time about new services or offers that we believe may be of interest to you.
13. We may also use your personal information collected about you using third parties such as Google Analytics to provide you with a better or more relevant experience when using our website. We may do this by combining behavioural data we collect by the use of cookies and combining it with personal information we have collected from you.
14. We may use third party advertising services to display advertisements. We do not share personally identifiable visitor information with these services.

Cookies and Online
15. Cookies are data that a website transfers to your browser and are stored in your hard drive, and are used to track your ongoing access to and use of a website. We may use cookies to allow us to track usage patterns. Cookies will not identify your personally.
16. Every time you use our website or online software, information may be collected by us or on our behalf via services such as Google Analytics. Information collected may include:
a. The date and time of your visit to our website and online software.
b. Your IP address
c. The address of the documents you access
d. The type of browser and operating system you are using
e. Any address of a recurring site and any other website you are about to visit
17. We may provide third parties with statistics about our visitors, traffic patterns and related site information. This data will not contain identifying information.
18. There may be links to third party websites provided. These websites are not within our control and may use cookies. Third party advertising services may also use cookies. It is the responsibility of those third parties to collect appropriate consent from you. We recommend reviewing third party website privacy policies before using their sites.
19. We have no responsibility for third party websites and disclaim responsibility for their content, privacy practices and terms of use. Your disclosure of personal information to third party websites is at your own risk.

Privacy Act
20. We are required to notify you in a notifiable privacy breach occurs as per the NZ Privacy Act.

21. We may revise this privacy policy from time to time. When we make changes to our privacy policy, they will be reflected on this page. Any revised privacy policy will apply to the information we already have about you and future information. We recommend you periodically reread this privacy policy to see if there are any changes that affect you. Your continued use of our services following changes to our privacy policy constitutes acceptance of those changes.